Where do I meet my chauffeur at Minneapolis - Saint Paul International Airport?
Your chauffeur will meet you inside the limo pickup area "BROWN Ramp", holding a sign with your name on it. If for some reason you do not see your chauffeur, please call our office right away 763-772-5400 and we will assist you immediately. Failure to call will result in a full charge/no-show.
Aren’t all limousine services basically the same?
Unfortunately it is not that simple. You should seek out referrals and recommendations from friends, family and business associates. There are many factors to consider such as reputation, years in operation, size and age of fleet, licensing and insurance, customer service philosophy & back office support, depth and type of chauffeur staff – all company employees (screened & trained), and financial stability. Please use due diligence in choosing your transportation service. Do not be hesitant to ask any pertinent questions including for proof of insurance.
How far in advance should I place a reservation?
As soon as your plans are fairly definite, just give us a call to set up your reservation. We always suggest as much notice as possible, several days for airport service and at least two weeks for hourly charters. However seasonal, off-hour and special events will dictate more notice time so try to plan accordingly.
Do you offer off-hour service?
Yes, we offer car service 24 hour a day / 7 days a week / 365 days a year by appointment only. Please keep in mind to reserve as far in advance as possible for off-hour service and that premium pricing and/or surcharges may apply.
What are your standard cancellation policies?
Sedan and SUV – 2 hours prior to pickup time or garage leave time on airport service, 4 hours prior to pick up time or garage leave time on hourly charters.
Passenger and Executive Van – 4 hours prior to pickup time or garage leave time on airport service, 8 hours prior to pick up time or garage leave time on hourly charters.
What is your standard special event cancellation policy?
Special events include major sporting & social events, premium concerts, New Years, Thanksgiving & Christmas Eves, peak demand Prom nights, and similar peak/high demand events. Cancellation policy for such events is a minimum 1 week prior to the pickup time on the day of the event, on all vehicles chartered.
Do you require a deposit and when do I pay it?
We do require a credit card guarantee for payment and/or a prepaid non-refundable deposit. A credit card authorization form will be sent to you to complete at the time of reservation. This applies to all reservations including airport transfers and hourly rentals.
How can I obtain a receipt for my charges?
7 Limos can provide receipts for charges most conveniently by e-mail once the job is complete. If you use our web-based reservation system or client booking app you can also retrieve a receipt once the ride is completed and closed out.
Do you offer corporate and personal accounts?
7 Limos offers both corporate and personal accounts. A credit card authorization form and other documentation will be requested to be completed and returned. Major corporate accounts may qualify for billing terms, subject to review and approval.
How far in advance should I make my reservation?
7 Limos can accept your reservation several months in advance. As soon as you know all the pertinent details, at least the date and time of your travel, special event just call or e-mail us. Payment arrangements must be made at the time of reservation.
Do you offer transfers, i.e., “drop-off and pickup” service for special events?
In most cases, minimum hourly rental terms will apply. And there are many advantages to this structure, especially for special events and occasions. You have the same vehicle and chauffeur guaranteed for your entire service. You can leave your belongings in the vehicle. You have unlimited stops, the vehicle and chauffeur are available to you as directed. It is generally more relaxing to know that you have the vehicle at your disposal for the specified rental period.
What if I only need the vehicle to pick us up and drop us off. Can you offer this type of service?
Yes, there may be instances and occasions where a transfer service is possible with the exception of peak demand dates and events. A transfer is basically a direct, one-way pick up and drop, at a set time. Wait time, extra stops and additional driving around are not calculated in the pricing and would add the charges or revert the service to hourly if extensive. It is best to review all details at the time of reservation to determine what type of service will best apply.
What amenities are your vehicles stocked with?
All vehicles are stocked with bottled water and mints.
© 7 Limos. All rights reserved. No part of this website may be reproduced, reposted or redistributed by any means, electronic or otherwise, without the express, written permission of 7 Limos Car Service or the owner of any copyrighted content contained herein. Content not owned by 7 Limos Car Service is used with the permission of the copyright holder.